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Home
About us
Properties
Things To Do
Management
Blog
FAQ’s
Contact Us
Menu
Home
About us
Properties
Things To Do
Management
Blog
FAQ’s
Contact Us
FAQ’s
Frequently Asked Questions
What are your check-in and check-out times?
Check-in time is at 10AM, and check-out is at 4PM. Earlier check-ins and later check-outs are available upon request, subject to availability.
Do you provide toiletries and linens?
We do not provide toiletries, but fresh linens are provided for guests.
Do you provide towels?
We do provide hand towels and tea towels, bath towels are available on request.
Is Wi-Fi available?
Yes, complimentary Wi-Fi is available, and it’s known for its fast speed.
Are pets allowed in your BnBs?
Yes, we allow well-behaved dogs in our properties.
What amenities are included in the rental?
Our rental properties come equipped with a range of amenities to ensure a comfortable stay for our guests. These amenities typically include:
Fully equipped kitchens with appliances (such as stove, refrigerator, microwave, etc.)
Laundry facilities (washing machine, tumble dryer)
Complimentary coffee and tea
Smart TVs with all channels, guests can also log in to their Netflix & Amazon Prime accounts
High-speed Wi-Fi
Some specific amenities may vary by property, so please refer to the property listing or inquire with our team for more details.
Do you offer cleaning services during the stay?
Yes, cleaning services are available upon request.
Is parking available?
Parking is available nearby with pay and display options from Monday to Saturday, 8:00 AM to 6:00 PM, and free parking after. For longer stays, there is a carpark just 2 minutes away.
What is your cancellation policy?
A full refund is available for cancellations made up to 14 days before arrival.
Are your properties wheelchair accessible?
No, our properties are not wheelchair accessible.
Do you have a noise policy?
Yes, quiet hours are enforced after 10:00 PM, and noise monitors are installed in the properties to ensure a peaceful environment for all guests.
What payment methods do you accept?
We accept the following payment methods:
Visa, Mastercard, Amex, and debit cards that can be processed as credit cards, Apple Pay, Google Pay, PayPal
Do you offer long-term rentals or discounts for extended stays?
Yes, we offer long-term rentals and discounts for extended stays. Please contact us directly to discuss long-term rental options and special rates.
Is smoking allowed in your properties?
No, smoking is not allowed in our properties.
What should I do if there are issues with my stay?
If there are any issues with your stay, you can access our Guest Support Team which is available 24/7
Can you recommend any Taxi companies in Beverley?
Of course! Here are some taxi companies you could consider:
Beverley Westholme Cars – 01482 888999
Drive Private Hire and Taxis – 01482 858585
Nas Taxis – 07462 366488
